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Terms and Conditions

Terms & Conditions

BellDews Trade Services (OPC) Private Limited “BTS”

Global Pre Relocation Services “GPRS”

Canadasimcard.com

 

Introduction

If you read this, it means you are equipped with an SIM or ESIM from www.thegprs.com, giving you access to mobile data and/or voice services in various countries (“Services”). The SIM card and the Services are provided by partner networks (“Networks”) under the present Terms & Conditions (‘T&C’s). The Services may be embedded into different kind of device, including (without limitation): a connected car, laptop, tablet or an equivalent device from an authorized Original Equipment Manufacturer (“OEM”).

Contact

www.thegprs.com or GPRS or Global Pre Relocation Services is the owned brand/operational trade name for BELLDEWS TRADE SERVICES (OPC) PRIVATE LIMITED (“BTS”)

For further information, please contact the customer service (“Customer Service”) at contactus@thegprs.com or contactus@btsonline.in

Definitions and Framework

The “Service” is available for purchase exclusively using the bts/gprs sales channel on an authorized device. The Service may not be available in all areas and on all devices and is subject to these T&C’s.

These T&C’s, including the provisions regarding the personal data protection referenced herein (collectively, the “Agreement”), set forth the T&C’s that apply to your use of the Service. “Customer”, “You” and “your” mean the customer of the Service defined above, and “thegprs.com”, ”btsonline.in”, “we”, “our”, and “us” include partner network and any of its affiliates involved in providing You with the Service.  Your enrolment in, use of or payment for the Service, confirms your unconditional acceptance and agreement to the T&C’s set forth in this Agreement available on thegprs.com/btsonline.in. If you do not agree to be bound by this Agreement, You may not use the Service.

This Agreement may change. We may modify or amend this Agreement from time to time.  Unless otherwise provided in this Agreement, all such modifications or amendments shall be effective immediately upon posting on thegprs.com/btsonline.in (the “Website”). Where we make a significant change to this Agreement, we will endeavour to separately notify you about this change. YOUR CONTINUED USE OF THE SERVICE AFTER THE POSTING ON THE WEBSITE WILL BE CONCLUSIVELY DEEMED TO BE ACCEPTANCE BY YOU OF ANY SUCH MODIFICATIONS OR AMENDMENTS.

By purchasing the Service, You agree that you are authorized to use the Service and are responsible for paying for the Service per these T&C’s.

The Service consists in providing prepaid cellular Data and Voice Plans (allowance of voice and data valid for a certain duration) to enable connecting your device to the Internet (the “Tariff Plans”).

The countries in which you can use the Tariff Plans are listed where you browse through available offers. Available offers may change from time to time and may depend on the country you are currently in.

To support the Service, GPRS/BTS has entered into agreements with various cellular carriers (mobile operators) around the world to access their cellular networks (collectively referred to as the “Mobile Network”).

 

Agreement

This Agreement will commence, and a binding contract will exist between thegprs.com/btsonline.in and the Customer when the Customer starts using the Service. It will continue until terminated as set forth herein.

The Service is offering exclusive Prepaid & Post-paid Plans.

All services, including any related offers and promotions may be subject to specific additional T&C’s. Please check our Website regularly as these T&C’s are updated from time to time.

You will remain responsible to us under this Agreement for the actions of any other person you allow to use the Services on your account.

Our obligations

We will provide the Service in accordance with the Agreement, and as per the applicable Tariff Plan description, and from the date the Customer starts using the Service or purchases such Tariff Plan.

We will try to make sure that the Service is available to You wherever possible; however both availability and quality of the Service may be affected by things we cannot control such as physical obstructions, atmospheric conditions and outages on the Mobile Network (the infrastructure, software and hardware enabling a cellular carrier / mobile operator to support wireless internet services offered to subscribers) where such outages and their remedies are not within our control.  We or our mobile operator partners (any company operating a mobile internet network, which owns or controls all the elements necessary to sell and deliver mobile internet services) may from time to time need to carry out upgrade or maintenance work on the Mobile Network which may affect the availability and/or quality of the Service. We will endeavour to keep such disruption to a minimum, but this may not always be within our control.

We shall provide the Service with reasonable skill and care, and we shall use reasonable efforts to make the Service available to you. If you experience problems with our Service or suspect fraudulent activity on your account, please contact the Customer Service immediately.

We may from time to time and without notice, change the Service in order to comply with safety, regulatory, statutory and other requirements. We will try to ensure that this does not materially affect the scope of the Service.

Your obligations

You must use the Service in accordance with this Agreement and any other reasonable instructions we or the Customer Service give you from time to time. In particular, you are not authorized to use the SIM or eSIM in any other device than the device it was delivered with or supposed to be used with

You must disclose your country of residence to us when you open your Account.

You must also provide us with a copy of your ID (national ID card or passport) and travel documents like proof of visa before You first begin to use the services If not we reserve the right to suspend immediately the services.

The eSIM or SIM does not have a PIN code by default. YOU ARE SOLELY RESPONSIBLE FOR CONTROLLING THE ACCESS TO YOUR SIM, AND YOU AGREE TO PAY FOR THE SERVICE WHETHER OR NOT YOU HAVE AUTHORIZED SUCH USE. WE SHALL NOT BE HELD RESPONSIBLE FOR FRAUDULENT USE OF YOUR SIM or ESIM.  If you believe that your SIM card is being used in an unauthorized manner, you must contact the Customer Service immediately so that the appropriate modifications can be made to your account.

The Service is intended to be used for web browsing, email, uploading and downloading applications, receive or make calls and content to and from the Internet or third-party applications, and using applications and content without excessively contributing to network congestion.

You will not use the Service for any unlawful, abusive or fraudulent purpose, including, for example, using the Service in a way that (1) interferes with our ability to provide Service to You or other customers; (2) abuses any bonus or promotional program; or (3) avoids your obligation to pay for the Service. You will not use the Service in a way that compromises network security or capacity, excessively and disproportionately contributes to network congestion, adversely impacts network service levels or legitimate data flows, degrades network performance, causes harm to the network or other customers.

You will not take any action that would, in GPRS’s/BTS’s sole determination, interfere with the Service or other customers, infringe the rights of any third party, or otherwise constitute objectionable conduct. If we have reasons to believe that you or someone else using your eSIM or SIM is abusing the Service or otherwise breaching this Agreement, we may immediately suspend, restrict, or cancel your SIM or ESIM and your ability to use the Service without notice. In addition, we reserve the right, at our sole discretion and for any reason, to (a) suspend, restrict, modify or terminate your SIM or ESIM and your access to and use of the Service and/or (b) refuse to allow you to buy any new Tariff Plans. You are responsible for all charges incurred on your account whether or not they are incurred by You personally except those incurred after You have notified the Customer Service of the loss or theft of your SIM card, and the Customer Service has acknowledged it in writing.

Eligibility

If you are under 18 years old, your parent or legal guardian must also read and agree to be bound by these T&C’s. You agree that you are responsible for paying the charges to use the Service, or if you are under 18, that you have permission to use the Service from the adult responsible for paying the charges.

You acknowledge that we or the service providers may immediately suspend certain services in order to comply with applicable laws. You are solely responsible for the content you transmit via the Service. We will not be responsible for any content sent or received by you.

You are responsible for updating the Customer Service as soon as reasonably possible of any changes to your contact details.

When may we suspend or disconnect your Service

We may, without liability to you, suspend or disconnect the Service and/or your SIM/eSIM, without notice:

  1. If we are entitled to terminate this Agreement due to your failure to comply with this Agreement but elect to provide You with an opportunity to remedy such failure whenever reasonably practicable
  2. If we are required to do so by the Government and/or emergency service organization or any other competent body or lawful authority
  3. For repairs or maintenance, or for operational or security reasons
  4. In circumstances where we observe fraudulent or unusual use of your SIM/eSIM or one or more service (e.g. abnormally high usage patterns)
  5. If we have a good reason to suspect a breach by You of this Agreement
  6. If BTS/GPRS or its partners become aware that your SIM card has been stolen/lost/damaged or destroyed
  7. If your SIM/eSIM or device is interfering with the normal operation of the network or if your account is in arrears
  8. If You do not use the Services in compliance with applicable laws and regulations
  9. If You have continually not used the Service since You acquired the SIM/eSIM and/or if You have not recharged your account after your credit has expired for an extended period of time

Indemnity

You agree, at your sole cost and expense, to fully defend, indemnify and hold harmless BTS, its affiliates, subsidiaries, shareholders, directors, officers, employees, and agents from and against any and all claims, causes of action, actions, judgments, liabilities and/or damages (including without limitation reasonable expenses and reasonable attorney’s fees) arising out of or in connection with (i) your use of the Service, (ii) your Account (including the use of your Account by a third party) and (iii) this Agreement.

Force Majeure

We shall not be held responsible for any delay or failure in performance of any part of this Agreement to the extent that such delay or failure is caused by fire, flood, explosion, war, embargo, government requirement, civil or military authority, act of God or other similar causes beyond our control.

 

Governing Law

If you are a retailer, this Agreement shall be exclusively governed by and construed in accordance with the laws of India and courts of Greater Noida. You agree, in the event any claim or suit is brought in connection with this Agreement, to the exclusive jurisdiction and venue of the courts of India. You acknowledge and agree that this governing law provision applies no matter where you reside, or where you use or pay for the Service.

Unless provided otherwise in relevant legislation, if you are a consumer, you are also subject to exclusive jurisdiction of the courts of India.

 

Prepaid Plan

The plan is Koodo Prepaid Plan, Powered by TELUS

This is a starter Trial Plan, valid for 30days.

Cost of SIM is INR1500.00 (fifteen hundred only) which includes GST @18%, Express Shipping and one time registration fee.

You will get a message on 20th day for top-up, Top-up before the completion of 30 days to gen Koodo Exclusive plan.

How to Get a SIM.

    • Submit attached application form along with Required Documents.
    • Upon successful processing of the application, you will receive payment details on your email
    • Make the payment and send confirmation
    • Your SIM will be dispatched and confirmation send to you on Email and whatsapp.

For any further Clarification, Pl write us contactus@thegprs.com , Contactus@btsonline.in