Shipping & Return Policy
BellDews Trade Services (OPC) Private Limited “BTS”
Global Pre Relocation Services “GPRS”
Canadasimcard.com
Shipping Policies
We dispatch your orders through reputed logistics partner (Depending upon your location).Normally, we ship your order within 24 to 48 hours of receiving the order and it takes 3 to 7 business days to reach to your doorstep. (Delivery time may be exceeded depends upon your location). In case customer hasn’t received the order but he got the order delivered confirmation by GPRS/BTS or logistic partner through SMS or mail, in such case customer has to report us within 48 hours after getting order delivered confirmation. No complaints will be entertained after 48 hours of the delivery confirmation message. We always keep you informed with the progress of your order. Once your order is shipped from our end, you shall receive an SMS and an Email mentioning the shipping detail such as Courier Company, Docket No etc.
Returns
SIM CARDS
We of course do our very best to ensure that the SIM Card we dispatch is correct and undamaged. But if ever a customer receives a damaged SIM card or a wrong SIM then the customer can return the same to us in its original condition by informing us within 24 hrs of receiving the product. We will re-dispatch a new package within 24 hrs of your return confirmation. There are few things, which customer needs to make sure before returning the product.
(1) Your item must be unused and in the same condition that you received it.
(2) The item must be in the original packaging.
Other Products
For other products returns should be notified within 48 hours of receipt of product. No claims will be entertained after that.
There shall be no returns accepted for customized products.
For Refunds, Modifications & Cancellations, Pl refer Refund Policy.
For any concerns Pl visit our website or write us at